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Practical guide

Allergen matrix: what it is and how to keep it current

A grid of your products against the 14 allergens. Not a legal requirement in itself, but the fastest honest answer to “can my daughter eat this?” — and the document an inspector is most likely to ask for.

Reviewed against official guidance.SourcesNot legal advice.

What it is

Products down the side, allergens across the top, a mark where an allergen is present. Sometimes called an allergen chart or an allergen grid; the same thing.

Allergen matrix
Example allergen matrix across sample products
ProductGlutenEggsSoyaMilkNutsMustard
Chocolate BrownieCereals containing gluten: presentEggs: presentSoya: presentMilk: presentNuts: not presentMustard: not present
Salted Caramel BrownieCereals containing gluten: presentEggs: presentSoya: presentMilk: presentNuts: not presentMustard: not present
Chicken & Pesto SandwichCereals containing gluten: presentEggs: presentSoya: not presentMilk: presentNuts: presentMustard: present
Victoria SpongeCereals containing gluten: presentEggs: presentSoya: not presentMilk: presentNuts: not presentMustard: not present
Chocolate Chip CookieCereals containing gluten: presentEggs: presentSoya: presentMilk: presentNuts: not presentMustard: not present

Showing 6 of the 14 allergens — the ones present in these example products.

The value is that it is scannable. A label tells you everything about one product; a matrix tells you one thing about every product, which is what someone standing at a counter actually needs.

Who asks for one

  • Your own staff, when a customer asks a question mid-service.
  • Event and corporate clients, who often require one before they will book a caterer.
  • Environmental health officers, as evidence that you know what is in your food and manage it deliberately.
  • Schools, care homes and hospitals buying from you.

How to build one

  1. List every product you sell, using the names customers use.
  2. For each, work through the full ingredients list — including the ingredients inside compound ingredients, which is where the misses happen.
  3. Mark presence only. Blank means “not present based on what we hold”, which is a claim you can defend.
  4. Add a key and a date. State whether marks include cross-contamination risk.
  5. Put it where it gets used — by the counter, not in a folder in the office.

Or use the free builder: type your products and ingredients, and it suggests the allergens and produces a CSV.

Keeping it current

Every matrix is accurate on the day it is made. The question is what happens in month four.

The failure mode

Someone reformulates a recipe and updates the label. The matrix lives in a different file, so it does not get updated. Now the label and the matrix disagree, and nobody knows which is right — which is worse than having only one of them.

The fix is structural, not a reminder in a calendar:

  • Derive the matrix from the same ingredient data as the labels, so updating one updates the other.
  • Make “update the matrix” part of the recipe-change routine, not a separate task.
  • Date every version and keep the previous one, so you can answer questions about food you sold last month.

Matrix vs label

LabelMatrix
Required by law?Yes, for PPDS foodNo
CoversOne product, in fullEvery product, one dimension
Read byThe customer, on the packStaff, clients, inspectors
Shows ingredients?Yes, the complete listNo, only allergen presence

A matrix never replaces a label. If a product is PPDS, it needs the label — see what that requires.

Questions

Is an allergen matrix legally required?
No. The legal requirement for PPDS food is the label. A matrix is an operational document — but it is the usual way businesses demonstrate that they know what is in their food, and inspectors commonly ask to see one.
Should a matrix cover cross-contamination?
It can, but only if you say so on the sheet. Decide whether a mark means “contains as an ingredient” or “may be present”, state it in a key, and apply it consistently. Mixing the two silently is the fastest way to make a matrix untrustworthy.
Ingredient-level or product-level?
Product-level is what front-of-house needs — one row per thing you sell. Ingredient-level is what you need behind the scenes when a supplier changes something. Ideally the product matrix is derived from ingredient data, so the two cannot disagree.
How often should it be reviewed?
Whenever a recipe or a supplier declaration changes, and as a full read-through on a regular schedule — quarterly suits most small businesses. Put the review date on the sheet.

Official sources

A matrix is an operational document rather than a statutory one — these are the sources for the allergen list and the labelling rules behind it.

A matrix that can’t drift

When the matrix is generated from the products behind your labels, updating a recipe updates both.

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